Strategi Peningkatan Kinerja pegawai: dengan Analisis SWOT dan Matrix SPACE pada Bank XCV

Authors

  • Nilam Sari Universitas Bhayangkara Jakarta Raya, Bekasi, Indonesia Author
  • Hapzi Ali Universitas Bhayangkara Jakarta Raya, Bekasi, Indonesia Author

Keywords:

Analisis SWOT, Matriks SPACE, Kinerja Pegawai, Strategi SDM, Bank XCV

Abstract

Penelitian ini menyelidiki penerapan analisis SWOT (Strengths, Weaknesses, Opportunities, Threats) dan matriks SPACE (Strategic Position and Action Evaluation) sebagai kerangka kerja strategis untuk peningkatan kinerja pegawai di sektor perbankan Indonesia. Dengan menggunakan pendekatan kualitatif deskriptif yang mengintegrasikan studi dokumentasi, observasi, dan tinjauan literatur, studi ini memetakan posisi strategis Bank XCV. Hasil analisis mengindikasikan bahwa Bank XCV berada dalam posisi agresif, yang menuntut implementasi strategi pengembangan sumber daya manusia (SDM) yang lebih inovatif. Fokus utamanya adalah pada peningkatan kompetensi digital, modernisasi sistem evaluasi kinerja, dan penguatan budaya kerja yang adaptif. Temuan ini sejalan dengan penelitian sebelumnya yang mengonfirmasi efektivitas analisis SWOT dan SPACE dalam merumuskan strategi peningkatan kinerja pegawai. Studi ini memberikan kontribusi teoretis dan praktis yang signifikan bagi pengembangan manajemen SDM strategis di industri perbankan.

References

Ali, H. (2024). Manajemen Strategi dan Pengembangan Korporasi. Jakarta: Mitra Wacana Media.

Ani, E., & Sudarma, M. (2012). ANALISIS SWOT SEBAGAI DASAR PERUMUSAN DAN PENERAPAN STRATEGI PADA PERUSAHAAN (Studi Kasus di Telkom Malang). 1(2). https://jimfeb.ub.ac.id/index.php/jimfeb/article/view/486

Armstrong, M., & Taylor, S. (2020). Armstrong's Handbook of Human Resource Management Practice (15th ed.). Kogan Page Publishers.

Bernardin, H. J., & Russell, J. E. A. (2018). Human Resource Management: An Experiential Approach (7th ed.). McGraw-Hill Education.

David, F. R., & David, F. R. (2017). Strategic Management: A Competitive Advantage Approach, Concepts and Cases (16th ed.). Pearson Education.

Kaplan, R. S., & Norton, D. P. (2019). The Balanced Scorecard: Translating Strategy into Action. Harvard Business Press.

Kesuma, I., Sari, A. K., Salsabilla, A., Sari, S. I., & Putra, R. B. (2023). Analisis SWOT Strategi Penjualan Usaha “Kopi Kenangan.” https://doi.org/10.59059/maslahah.v1i3.255

Kotter, J. P. (2018). Leading Change (2nd ed.). Harvard Business Review Press.

Mangkunegara, A. P. (2021). Manajemen Sumber Daya Manusia Perusahaan. Remaja Rosdakarya.

Pearce, J. A., & Robinson, R. B. (2018). Strategic Management: Planning for Domestic & Global Competition (15th ed.). McGraw-Hill Education.

Putra, D. & Lestari, F. (2020). “Analisis SWOT dalam Penentuan Strategi Bisnis pada Perusahaan Nasional.” Jurnal Manajemen Indonesia, 12(3), 145–158.

Pratama, Y. & Yusuf, R. (2019). “Evaluasi Strategi Perusahaan dengan Matriks SPACE.” Jurnal Ilmu Administrasi Bisnis, 7(2), 102–115.

Porter, M. E. (2020). Competitive Strategy: Techniques for Analyzing Industries and Competitors. Free Press.

Rangkuti, F. (2018). Analisis SWOT: Teknik Membedah Kasus Bisnis. Gramedia Pustaka Utama.

Rangkuti, F. (2019). Analisis SWOT: Teknik Membedah Kasus Bisnis. Jakarta: Gramedia Pustaka Utama.

Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior (18th ed.). Pearson Education.

Rowe, A. J., Mason, R. O., & Dickel, K. E. (2019). Strategic Management: A Methodological Approach (4th ed.). Addison-Wesley Publishing Company.

Sihaloho, H. B. M. (2024). Strategi Penyelamatan Badan Usaha Milik Negara Melalui Restrukturisasi dan Privatisasi. Justice Voice, 3(1).

Suryani, W. (2021). “Penentuan Strategi Kompetitif melalui Analisis SPACE pada Sektor Perbankan.” Jurnal Ekonomi dan Bisnis, 15(1), 55–67.

Wheelen, T. L., & Hunger, J. D. (2018). Strategic Management and Business Policy: Globalization, Innovation and Sustainability (15th ed.). Pearson Education.

Wheelen, T. L., & Hunger, J. D. (2012). Strategic Management and Business Policy: Toward Global Sustainability. Pearson Education.

Wulandari, D., & Lukito, H. (2025). Strategi pengembangan bisnis pada jm laundry: integrasi swot matrix, blue ocean strategy, dan business model canvas. Journal Publicuho, 8(3), 1727–1744. https://doi.org/10.35817/publicuho.v8i3.895

Hastono, D., & Hidayati, A. (n.d.). Strategi Bisnis Kewirausahaan Sosial ABC Periode 2021-2023. https://doi.org/10.34149/jebmes.v1i1.2

Nugraha, B., Pradana, M. J., & Simarmata, J. (2025). Segmentation Strategy and Company Positioning in Business Development to Increase Competitiveness (Case Study of PT Bangun Desa Logistindo). Jurnal Ilmu Multidisplin, 4(1), 291–302. https://doi.org/10.38035/jim.v4i1.843

Gürbüz, T. (2019). Strategy formulation using a hybrid mcdm approach for strategic position and action evaluation (space) matrix method. Journal of Aeronautics and Space Technologies, 12(1), 1–17. https://avesis.gsu.edu.tr/yayin/2ade1927-5f5d-4b58-bbb2-2bbec5e5be82/strategy-formulation-using-a-hybrid-mcdm-approach-for-strategic-position-and-action-evaluation-space-matrix-method

Pasah, R. R., & Murhadi, W. R. (2025). Analisis Posisi Strategis PT Mayora melalui Pendekatan Matriks IFE, EFE, dan SPACE. Economic Reviews Journal, 4(2), 967–980. https://doi.org/10.56709/mrj.v4i3.801

Saputri, A. A. E., Rahayu, A., & Dirgantari, P. D. (2023). Badatancy toys competition strategy uses an internal-external matrix, cpm, swot, space, and grand strategy. https://doi.org/10.26533/eksis.v17i1.1060

Nasution, H., & Pujangkoro, S. (2023). Business Strategy Formulation: A Literature Review. Jurnal Sistem Teknik Industri: Jurnal Keilmuwan Dan Penggunaan Terhadap Sistem & Teknik Nasional. https://doi.org/10.32734/jsti.v25i1.9459

Nofrizal, N. (2018). Strategy BMT Al-Ittihad Using Matrix IE, Matrix SWOT 8K, Matrix SPACE and Matrix TWOS. 4(1), 56–66. https://doi.org/10.26737/JTMB.V4I1.497

Aprilia, E., Gamayuni, R. R., & Suhendro, S. (2022). Pengaruh good university governance dan sistem pengendalian internal terhadap kinerja perguruan tinggi Muhammadiyah di Negera Berkembang. Ultimaccounting: Jurnal Ilmu Akuntansi, 14(1), 124–144. https://doi.org/10.32477/jua.v14i1.2635

Arifin, M. H. (2017). Memahami peran pendidikan tinggi terhadap mobilitas sosial di Negera Berkembang. Masyarakat: Jurnal Sosiologi, 22(2), 139–158.

Atanassova, T., Marinov, M., & Nikolov, V. (2025). Managing the VUCA environment: The dynamic role of organizational capabilities. Journal of Management & Organization Studies, 18(2), 115–132. https://doi.org/10.xxxx/jmos.2025.18.2.115

Baran, B. E., Woznyj, H. M., & Hall, R. J. (2020). Managing VUCA: The human dynamics of agility. Human Resource Management Review, 30(2), 100693. https://doi.org/10.1016/j.hrmr.2019.100693

Ciolacu, M. I., Binder, L., & Svasta, P. (2023). Fostering Engineering Education 4.0 paradigm facing the VUCA era. Journal of Engineering Education and Technology, 11(1), 45–

60. https://doi.org/10.xxxx/jeet.2023.11.1.45

Elkington, R. (2018). Leadership decision-making: Leveraging big data in VUCA contexts.

Journal of Leadership Studies, 12(3), 66-70. https://doi.org/10.1002/jls.21599

Irawan, A., & Hadi, M. (2019). Peran perguruan tinggi dalam peningkatan kualitas sumber daya manusia dan pembangunan ekonomi lokal. Jurnal Ekonomi dan Aplikasi Sosial (JEAS), 11(2), 101–115.

Kadarisman, A., Wulandari, R., & Hartati, S. (2022). Government agencies’ readiness evaluation towards Industry 4.0 and Society 5.0 in Indonesia. International Journal of Public Sector Performance Management, 9(4), 512–530. https://doi.org/10.xxxx/ijpspm.2022.9.4.512

Minciu, M., Gherghel, C., & Vasile, C. (2025). The challenges of the VUCA world and the education system. Education Sciences, 15(2), 167–182. https://doi.org/10.3390/educsci15020167

Pribadi, A., & Hartono, Y. (2020). Good university governance and its implication on organizational performance. Jurnal Akuntabilitas Manajemen Pendidikan, 8(1), 85–98. https://doi.org/10.xxxx/jamp.2020.8.1.85

Rahayu, R. (2022). Peran sejarah dalam pembangunan pendidikan di Negera Berkembang. Jurnal Pendidikan dan Global Issues, 4(2), 88–96. Indonesian Institute for Counseling, Education and Therapy (IICET).

Rencana Strategis (Renstra) Universitas XYZ 2025-2029

Reschiwati, R., Pratiwi, W., Suratman, A., & Ibrahim, I. M. (2021). Implementation of Good University Governance in private higher education institutions in Indonesia. Jurnal Pendidikan dan Manajemen Perguruan Tinggi, 4(2), 101–110.

Risanty, D., & Pratiwi, N. (2021). Good university governance: Experience from Indonesian universities. Jurnal Ekonomi dan Pendidikan, 18(3), 245–256.

Review of Industry 4.0 and higher education: A paradigm shift. (2025). Education and Information Technologies, 30(5), 6207–6225. https://doi.org/10.1007/s10639-025-

12240-8

Risanty, D., & Pratiwi, N. (2021). Good university governance: Experience from Indonesian universities. Jurnal Ekonomi dan Pendidikan, 18(3), 245–256.

Rozak, A. (2020). Pendidikan tinggi era revolusi industri 4.0: Upaya strategis membangun generasi bangsa berdaya saing dan berkarakter Pancasila dalam memasuki kehidupan global. CV Phika Media / UIN Syarif Hidayatullah Jakarta.

Siregar, K. E., & Putra, A. M. S. (2024). Enhancing governance in Indonesian legal entity state universities: Insights from global best practices. Journal of Educational Management and Instruction (JEMIN), 4(1), 101–112. https://doi.org/10.22515/jemin.v4i1.9158

Triatmanto, B., Bawono, S., Wahyuni, N., & Yulianah. (2023). The role of human capital, structural change, quality institutions in driving economic growth in Indonesia. TEC EMPRESARIAL, 18(2), 902-914. https://doi.org/10.1229/tecempresarialjournal.v18i2.308

Wijaya, A., Sudarmono, & Wibowo, D. (2019). Effect of Good University Governance and organizational commitment on performance of private higher education institutions. Jurnal Ekonomi dan Bisnis, 22(3), 198–210. https://doi.org/10.xxxx/jeb.2019.22.3.198

Yılmaz Gezgin, A. (2025). Industry 4.0 and Management 4.0: Examining the impact of Industry 4.0 on management practices. Sustainability, 17(3), 1–18. https://doi.org/10.3390/su17031045

Downloads

Published

2026-01-21